Privacy policy

TROBOLO Privacy Policy for United States Residents 

Last Updated 02-11-2025

Thank you for visiting www.trobolo.us (the “website” or the “site”).  The website is provided by TROBOLO US, Inc., with an address at 200 Continental Drive, Suite 401, Newark, Delaware  19713 (“TROBOLO”, “we”, “us”, or “our”). We take the protection of your personal data very seriously, and we have adopted this Privacy Policy for United States Residents (“privacy policy”) to explain our practices for the collection, processing and use of personal data of residents of the United States, and your choices regarding the personal data we collect about you.  

If you reside in a country in the European Economic Area, or in Switzerland or the United Kingdom, please click here to view our Privacy Policy for European, Swiss, or British residents.   

This Privacy Policy applies to information TROBOLO collects through the website, as well as other information provided to us online or offline by third parties, when we associate that information with customers or users of the website; however, it does not apply to information collected from our employees, contractors, or vendors.  It also does not apply to information that you ask us to share with third parties or that is collected by certain other third parties whose software or services are featured or included in the website (as further described below). 

Detailed information on the subject of data protection can be found in our privacy policy found below. 

If you have any questions, you can always contact us by email: hello@trobolo.us 

Contact details: 

To ask questions about our Privacy Policy, or to lodge a complaint, contact us at: 

TROBOLO US Inc. 

200 Continental Drive, Suite 401 

Newark, Delaware 19713 

Email: hello@trobolo.us 

Consent.  By accessing or using our website, you consent to this Privacy Policy.  If you do not agree with this Privacy Policy, please do not access, or use the website.  Information gathered through the website may be transferred, used, and stored in Germany or in other countries where our service providers or we or our affiliated companies are located.  If you use the website, you agree to the transfer, use, and storage of your personal data in those countries.  

Collection and storage of personal data as well as the nature and purpose of their use 

When you visit our website (www.trobolo.us), the internet browser used on your device automatically sends information to the server of our website. This information is temporarily stored by us in a log file. The following information will be collected from you automatically, and stored by us until automated deletion in accordance with our record retention practices: 

  • date and time of access, name of the retrieved file (e.g. the pages of our website that you viewed or accessed during a visit), and amount of data transferred; 
  • IP-address of the requesting device, as well as device ID or individual device identifier and device type; 
  • name and URL of the retrieved file (e.g. the pages of our website that you viewed or accessed during a visit); 
  • website from which access is made (i.e. the referrer URL, which is the URL of the previous web page that directed you to our site); 
  • the type of browser used and, if applicable, the operating system of your device and the name of your internet service provider; and 
  • the city and state in which you are located (but not your precise geographic location), including such general location information that is provided from your mobile device. Please note that on most mobile devices, you can control or disable the use of location services in the mobile device’s settings menu. 

We also use technology from our third-party service providers, including Hotjar, to collect user experience data, which reproduces your interactions with the website, including mouse movements, page scrolling, information you type (including personal data), screen taps, and other actions you take while using the website.  Reproduced data may include technical and usage data, as well as visual representations of actions you take while using the website. Our use of this data is limited to helping us understand how users interact with our website and to design a better user experience for you.  More information about how Hotjar collects and uses this information is provided below. 

In addition, when you sign up for our newsletter, make a purchase on the website, or submit an inquiry through our contact page, we may collect personal data, such as:  

  • Names; 
  • Addresses; 
  • Email addresses;  
  • Phone numbers; and 
  • Personal data contained in any submission made to us through the website. 

 

Credit card information, which you submit to make a purchase through our website, is collected by our third-party payment processor and is not stored or processed by TROBOLO or our website. 

For questions of any kind, we offer you the opportunity to contact us via our e-mail: hello@trobolo.us or via our contact form. Your inclusion of a valid e-mail address is required so that we know from whom the request originates and to enable us to answer the request. Further information can be provided voluntarily. 

The personal data collected by us through the contact form on our website will be automatically deleted in accordance with our record retention practices after completion of the request made by you. 

The personal data mentioned above are processed by us for the following purposes: 

  • assist us in providing, maintaining, and protecting the website; 
  • improve our online operations; 
  • process transactions; 
  • provide customer service; 
  • communicate with you, such as to provide you with account- or transaction-related communications, newsletters, and other communications relating to our website or products; 
  • send or display offers that are customized to your interests or preferences;  
  • perform research and analysis aimed at improving our products and services and developing new products and services; 
  • ensure a smooth connection setup and comfortable use of the website; 
  • evaluate system security and stability; and 
  • for further administrative purposes. 

You may choose not to provide personal data, but this may prevent you from receiving certain features of the website or from purchasing our products.  As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather personal data.  Information collected by the website may be collected by us, our affiliated companies, or one of the third parties we utilize in providing the website (as further described below). 

Additionally, our website may integrate with social media platforms, including Facebook, Instagram, and Pinterest.  When you connect a social media account to our website, then we may collect information about that social media account and share information with that social media account as described in the connection process. This collected information may include, but is not limited to, your name, email address, demographic information from your profile, friend lists, postings or other content, and your profile picture.  You acknowledge and agree that TROBOLO is not responsible for the data collection or use practices of any such connected social media platform.  You should read each social media platform’s privacy policy before connecting that social media account. 

Transfer of personal data 

We may transfer your personal data to third parties for the purposes listed below. We only share your personal information with third parties if: 

  • you have given express consent to do so, 
  • we believe disclosure is required to assert, exercise or defend legal claims, assert or apply the terms and conditions of the website (including investigation of potential violations thereof), prevent a crime or protect national security, or detect, prevent, or otherwise address fraud, security or technical issues, 
  • in the event that we believe disclosure is a legal obligation, such as to comply with legal or regulatory requirements or an enforceable governmental request, or 
  • for in the event that we believe disclosure is necessary to provide the website and customer service, process transactions you have requested, or when you authorize or instruct us to do so, for example, when you submit content or profile information to us. 

We may disclose your interactions with the website to social media platforms, as described in more detail below. 

We may also disclose personal data and other information to Service Providers.  By “Service Providers” we mean companies, agents, contractors, service providers, or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, and conducting audits).   Some of our Service Providers are our affiliates, which provide tools and systems that we use for technical operations, support, marketing, and management of the website.  When we use a Service Provider, we require that the Service Provider use and disclose the Personal Information received from us only to provide their services to us or as required by applicable law. 

We may also disclose personal data and other information to Online Tool Providers.  By “Online Tool Provider” we mean a licensor of software that we include in, or use with, the website, including an API or SDK, that provides a specialized function or service to us and that requires the transmission of personal data and other information to the Online Tool Provider.  Online Tool Providers may have the right to use personal data and other information about you for their own business purposes.  Use and disclosure of personal data and other information by an Online Tool Provider is described in its privacy policy.  See below for some of the key Online Tool Providers we use. 

We may partner with advertisers to provide you with special offers, or to advertise products or services to you.  If you redeem or respond to an offer, we may provide your personal data to the advertiser, including your name, email address, gender, and year of birth. If you answer questions or fill out surveys from an advertiser, we may share information with that advertiser. The advertiser’s privacy policy will govern their use of your information, which may include marketing of other products or services to you.  You should read each advertiser’s privacy policy before providing information to that advertiser. 

In these cases, the amount of data transmitted by us is limited to the minimum amount we believe is required. 

We also reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the website, or in the unlikely event of a bankruptcy, liquidation, or receivership of our business. We will use commercially reasonable efforts to notify you of such transfer, for example, via email or by posting notice on our website. 

Lastly, we may also disclose non-personal data, aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications. 

Newsletter 

We send out information by newsletter. If you would like to receive our newsletter, we require an e-mail address from you.  If you subscribe to our newsletter, we will send you information about our offers on a regular basis. E-mails with promotional information about us as well as our products are only sent with the consent of the user. Users can unsubscribe from receiving the newsletter at any time. An unsubscribe option can be found in every e-mail, and users can subsequently request to be removed from the newsletter list by sending an e-mail to hello@trobolo.us. Please note that it may take up to ten (10) business days for your opt-out request to be processed.  Before the first newsletter is sent, the e-mail owner receives a confirmation request e-mail in which each user must confirm their newsletter registration. Registrations that have not been confirmed will be deleted. As part of the registration process, we and our email Service Provider store the registration and confirmation time and the IP address of the user.  Also, even if you opt out of newsletter e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested. 

 

Our email newsletter is currently sent via the email Service Provider Klaviyo, 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there. 

Klaviyo uses this information to send the newsletter on our behalf. Klaviyo does not use the data of our newsletter recipients to write to you itself or to pass it on to third parties. You can view Klaviyo’s privacy policy here: https://www.klaviyo.com/privacy 

Automatic Information Gathering Technologies  

Every time you use the website (e.g., access a page on the website), we collect personal data and other information regarding that use.  For example, to improve our website, we collect how, when, and which parts of the website or its features you use, and which social media platforms you connect to the website.  Also, we may use your device’s unique identifier (UDID) or other unique identifiers to assist us in collecting and analyzing this data. 

To assist us in collecting and storing this information, we may employ a variety of technologies, including “cookies,” local browser storage, and “web beacons,” “pixels,” or “tags”, as further described below. 

Cookies 

We use cookies on our website. These are small files that we, or third party whose content is embedded in our website, may automatically create and store on your device, e.g., laptop or smartphone, when you visit our site. Cookies can be accessed by us, or, as applicable, such third party whose content is embedded on our site, when you visit our website  A web beacon, pixel or tag is a small, usually-transparent image placed on a web page that allows the operator of that image, which may be us or a third party whose content is embedded on our site, to read or write a cookie.  

Information is stored in each cookie that is related to the specific end device used.  

For example, in order to optimize user-friendliness, we use temporary cookies that are stored on your device for a certain period of time. If you return to our site again after a previous visit, certain cookies allow us to automatically recognize that you have already visited the site, and any settings you have made during your previous visit are automatically applied so that you do not have to enter them again. 

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offerings. These cookies enable us to automatically recognize that you have already been to our website when you visit it again. These cookies are automatically deleted after a defined period of time. 

Almost all browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your device, or so that a notice always appears before a new cookie is created. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.  More information about managing cookies is available here. To learn how to manage privacy and storage settings for your local browser storage, please refer to the end user documentation for your browser. 

In addition, an Online Tool Provider may collect information automatically, in which case personal data and other information it receives are subject to the Online Tool Provider’s privacy policy.  Some Online Tool Providers may allow you to opt out of certain collection and/or uses of your information. You can read more about Online Tool Providers below. 

Analysis tools 

The tracking measures listed below are used by us to help provide a needs-based website design and enable the ongoing optimization of our website. We use these tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our website and offerings for you.  

The respective data processing purposes and data categories can be found in the description of the corresponding tracking tools, below.  By accessing and using our website, you consent to the transmissions of data to third parties described in this section, including transmissions of data concerning videos you watch on our website, as described in more detail below.  

Google Analytics 

We use Google Analytics on our website. This is a web analytics service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: Google). 

The Google Analytics service is used to analyze how our website is used.  

Usage and user-related information, such as IP address, place, time, and/or frequency of your visits to our website will be transmitted to a Google server in the United States and stored there.  

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and what visitors do once there. This data can also be used to provide other services related to the use of our website and of the internet in general. 

Google provides further information with regard to its data privacy and protection practices at https://policies.google.com/privacy?hl=en-US including options you can exercise with respect to Google’s use of your data. 

In addition, Google offers an opt-out add-on at https://tools.google.com/dlpage/gaoptout  in addition, with further information. 

Set OptOut cookie and deactivate Google Analytics 

This add-on is provided by Google and can be installed on the most popular browsers and offers you further control over the data that Google collects when you visit our website. The add-on informs Google Analytics’ JavaScript (ga.js) that no information about the website visit should be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services we may use as detailed herein. 

Meta Conversion API 

We use the tracking tool Meta Conversion API of Meta Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Meta Inc. 1601, Willow Road Menlo Park, CA 94025, USA. Meta Conversion API allows us to capture the website visitor’s interactions with our website and share them with Facebook to improve Meta’s advertising performance. 

In connection with the Conversion API, the following data is collected and transmitted to Meta: email address, gender, first and last name, IP address, click IDs, browser ID and more. You can find a complete overview of the data that can be collected here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters. 

Meta’s data protection information provides further information on the protection of your privacy by Meta: 
https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0 

Facebook Remarketing 

We use Facebook’s remarketing feature “Custom Audiences” on our website (1601 S. California Ave, Palo Alto, CA 94304, USA, “Facebook”). This function serves the purpose of targeting visitors to the website purposefully with interest-based advertising in the social network Facebook.  For this purpose, the Facebook remarketing tag was implemented on the website. Through this tag, a direct link to the Facebook servers will be made when you visit our website. Information will be transmitted to the Facebook server concerning which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads.  For more information on the collection and use of data by Facebook, about your rights in this regard, and ways to protect your privacy, please refer to the privacy policy of Facebook at https://www.facebook.com/about/privacy/. 

YouTube 

We use the “embed YouTube video” feature of YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, “YouTube”). YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). 

The feature displays YouTube videos in an iframe on our website. The option “Extended Privacy Mode” is activated on our website. As a result, YouTube does not store any information about visitors to the site unless you watch a YouTube video on our website, in which event your information will be transmitted to and stored on YouTube.  

For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy). 

Plugins & Tools 

Google reCAPTCHA 

Our website uses Google reCAPTCHA to check and prevent automated servers (“bots”) from accessing and interacting with our website. This is a service provided by Google Inc., Gordon House, Barrow Street, Dublin 4, Irland (hereinafter: Google). 

This service allows Google to determine from which website your request has been sent and from which IP address the reCAPTCHA input box has been used. In addition to your IP address, Google may collect other information necessary to provide and guarantee this service. 

Google offers information at https://policies.google.com/privacy concerning the general handling of your user data. 

Microsoft Advertising 

Our website uses Microsoft Advertising for remarketing and follow-up. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052 – 6399, USA, hereinafter referred to as “Microsoft”, based on so-called Universal Event Tracking (UEN). 

If you click on an advertisement placed by us on the Microsoft Advertising search engine, Microsoft Bing, Microsoft stores a cookie on your device to track your activity via your browser. This cookie expires after 180 days. If you visit certain pages of our website and the cookie has not yet expired, both Microsoft and we may recognize that you have clicked on an advertisement placed by us at Microsoft Bing and you have been forwarded to our website from there. 

Microsoft also uses the information collected by the tracking cookie to compile website visit statistics for us. This provides us with information on the number of hits triggered by the advertising placed on Microsoft Bing and which pages on our site were subsequently accessed.  

In addition, Microsoft may be able to track your user behavior across multiple devices using cross-device tracking. This enables Microsoft to display personalized advertising across all devices. 

If you do not agree to this processing, you have the option of preventing the installation of cookies by Microsoft by configuring the appropriate settings in your browser. Further details can be found in the section about cookies above. 

If you have a Microsoft account, you can also change the settings for personalized advertising there at http://choice.microsoft.com/de-de/opt-out. 

Microsoft also provides additional information about Bing Ads, the collection and use of data, and your rights and disclosures about how you can protect your privacy at https://privacy.microsoft.com/en-us/privacystatement. 

Tawk.to – Live Chat 

This website offers optional use of Tawk.to (a live chat software), which is provided by Tawk.to ltd, 187 E Warm Springs Rd, SB298, Las Vegas, Nevada 89119, US www.tawk.to. The chat is integrated into the source code of our website via a script. By using the chat, you automatically use the services of Tawk.to. The data collected includes: chat history, IP address at the time of the chat, and country of origin. This data is not passed on to third parties (other than Tawk.to) and is only used for protection and internal statistics. By using the chat, you agree to this. 

The data collected with the Tawk.to technologies are not stored and are deleted after the chat. For the purpose and scope of the data collection and the further processing and use of the data by Tawk.to, as well as your rights in this regard and setting options for protecting your privacy, please refer to the data protection information of Tawk.to: https://www.tawk.to/privacy-policy/ 

Wordfence Security 

To protect against viruses and malware and to ward off attacks from unauthorized third parties, we use the plugin Wordfence Security, which is provided by Defiant, 800 5th Ave Ste 4100, Seattle, WA 98104, USA (https://www.defiant.com/). The plugin uses cookies to distinguish humans and robots from each other. Further information on which cookies are set by the Wordfence Security plugin can be found at: https://www.wordfence.com/help/general-data-protection-regulation/ 

Further processing of personal data takes place for the purpose of protection against brute force and DDoS attacks. This processing stores IP addresses on Wordfence servers. Uncategorized IP addresses are set to a whitelist. Wordfence Security secures our website, and is aimed at protecting visitors to the site from viruses and malware.  

We have deactivated the option “Live Traffic View” of the Wordfence Security plugin. (Https://www.wordfence.com/help/dashboard/options/?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon#disable-cookies) 

Further information on the Wordfence Security plugin, including its data collection and use practices, can be found at: 
Wordfence Terms of Use: https://www.wordfence.com/terms-of-service/ 

Privacy Policy of Wordfence: https://www.wordfence.com/privacy-policy/ 

We have entered into a contract with Defiant that requires Defiant to processes the user data only in the context of applicable data protection standards and exclusively for the purposes stated above. 

Outbrain – Pixel 

On our website we use the Outbrain pixel. This means that some information about you is collected through the Outbrain pixel.  

If we finance an Outbrain ad and you click on this ad, you will be redirected to our website. The Outbrain pixel then determines whether your device has an Outbrain user ID. If there is an Outbrain user ID associated with that device, we can retarget your user ID. We can also learn the total number of users with Outbrain user IDs that have reached our website. We also use the Outbrain pixel to record which areas of the website were visited by users with an Outbrain user ID.  

This data processing helps us understand how our website is being used and whether our ads are helping to engage customers. All data points, such as page views and clicks, associated with an Outbrain user ID are stored for 13 months and then deleted. For example, if Outbrain user ID 7788 has read an article on 31 December 2021, that article will no longer be part of Outbrain user ID 7788’s profile on 1 February 2023 If you do not have an Outbrain user ID, the Outbrain pixel does not collect any data at all.  

Additional information about Outbrain’s data processing can be found here: https://www.outbrain.com/de/legal/privacy. 

If you have prevented data processing by the Outbrain widget, the Outbrain pixel will automatically not collect any data because your device does not have an Outbrain user ID. 

Pinterest – Pixel 

Our website uses the conversion tracking technology of the social network Pinterest (Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland), which enables us to display relevant advertising and offers on Pinterest to our website visitors who have already taken an interest in our website and our content/offers and are Pinterest members. For this purpose, a conversion tracking pixel from Pinterest is integrated into our website’s pages, through which Pinterest is informed that you have visited our website and to which parts of our website you’ve navigated. If, for example, you view information on our website about our products, you may be shown an advertisement for our products on Pinterest. 

You can deactivate the collection of data for the display of interest-based advertising on Pinterest at any time in your Pinterest account settings at https://www.pinterest.com/settings/ or at https://help.pinterest.com/en/article/personalization-and-data. 

Google Tag Manager  

This website uses Google Tag Manager. With Google Tag Manager, it is possible to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. Rather, the Google Tag Manager tool triggers other tags, which in turn may collect data. Google Tag Manager does not access the data collected by such other tags. If deactivation has been selected by you at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager. 

Further information on data protection can be found on the following Google web pages: 

– Privacy Policy:  https://policies.google.com/privacy?hl=en&gl=en  
– FAQ Google Tag Manager:  https://support.google.com/tagmanager/ 
– Terms of use Google Tag Manager: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/  

Hotjar 

We use Hotjar on our site. Hotjar is a technology service that helps us better understand our users’ experiences (e.g., how much time they spend on particular pages, which links they click on, what users like and don’t like, etc.) and enables us to build and maintain our service based on the use of our website and user feedback. Hotjar uses cookies and other technologies to collect data about the behavior of our users and their devices. This includes a user’s device’s IP address (which is processed during your session and stored in anonymized form), device screen size, device type (unique device identifiers), browser information, geographical location (country only) and the preferred language in which our website is displayed. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually prohibited from selling the data collected on our behalf. 

Recipient: Hotjar Ltd, Level 2, St. Julians Business Centre, 3 Elia Zammit Street, St. Julians STJ 1000, Malta 

Privacy Policy: https://www.hotjar.com/legal/policies/privacy 
Opt-out link: https://www.hotjar.com/legal/compliance/opt-out 

Flockler 

To display social media content on our website, we use the service Flockler, provided by Flockler Oy Rautatienkatu 26 B 32, 33100, Tampere Finland, which aggregates relevant social media channels and displays them on our website. By interacting with the respective content, a connection to Flockler’s servers is established. Flockler also obtains your IP address. This connection is established and data is collected by Flockler even if you are not logged in to the respective social media provider or do not have an account with them. The websites you visit are linked to your social media account and made known to other users. In the process, data is also transferred to the social media provider. We would like to point out that we, as the provider of this website, have no control over the content of the data transmitted to any social media provider or its use by any social media provider. Further information on this can be found in the privacy policy of the relevant social media platform providers. 

The privacy policy and further information on Flockler can be found at: https://flockler.com/privacy-policy 

 Social media plug-ins 

Facebook 

Our website uses social plugins (“plugins”) of the social network facebook.com, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA (“Facebook”). When you open our website with the plugin, it establishes a direct connection with the Facebook servers via your browser. This transmits to Facebook the information that you have accessed our webpages. If you are logged in with your Facebook account, clicking on the plugin can assign your visit to our website directly to your Facebook profile. Even if you do not have a Facebook profile, it is possible that your IP address will be stored on Facebook. For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s privacy policy (https://www.facebook.com/about/privacy/). 

If you are a Facebook member and do not want Facebook to collect data about you via our website or link it to your membership data stored on Facebook, you must log out of Facebook before visiting our website and delete the corresponding Facebook cookies. It is also possible to block Facebook social plugins with browser add-ons, for example with the “Facebook Blocker”. 

Instagram 

Plugins of the social network Instagram (which is operated by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA) are integrated into our website. You can recognize the Instagram plugin by the “Instagram button” on our website. If you click on the Instagram button while you are logged into your Instagram account, you can link the content of our website to your Instagram profile. This allows Instagram to associate the visit to our pages with your Instagram user account. We would like to point out that we, as the provider of our website, have no control over the content of the data transmitted to Instagram or its use by Instagram. For more information on Instagram’s privacy policy, please visit instagram.com/about/legal/privacy/. 

Pinterest 

On our site, we use social plugins from the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (“Pinterest”). When you visit a page on our website that contains a Pinterest plugin, your browser establishes a direct connection to the Pinterest servers. The Pinterest plugin transmits log data to the Pinterest server in the USA. This log data may contain your IP address, the address of the websites visited that also contain Pinterest functions, the type and settings of your browser, the date and time of the request, how you use Pinterest, and cookies. 

To prevent Pinterest from associating your visit to our site with your Pinterest account, you must log out of your Pinterest account before visiting our site. For more information on the purpose, scope and further processing and use of your data by Pinterest, as well as your rights in this regard and options for protecting your privacy, please refer to the Pinterest privacy policy: https://policy.pinterest.com/en/privacy-policy. 

Storage duration of data 

We adhere principles of data avoidance and data economy. We only store your personal data for as long as we believe is necessary to achieve the respective purpose or as provided for by the statutory periods of storage (if applicable), unless  you have exercised your right to deletion or your right to transfer data to another company.  

Your rights 

You may have heard of the certain state laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), the Colorado Privacy Act (CPA), the Utah Consumer Privacy Act (UCPA), the Connecticut Data Privacy Act (CTDPA), the Florida Bill of Digital Rights (FBDR), the Indiana Consumer Data Protection Act (INCDPA), the Iowa Consumer Data Protection Act (IACDPA), the Montana Consumer Data Privacy Act (MTCDPA), the Tennessee Information Protection Act (TIPA), the Texas Data Privacy and Security Act (TDPSA), the Oregon Consumer Privacy Act (OCPA), and the Delaware Personal Data Privacy Act (DPDPA).  Our website is not currently subject to any US state privacy laws providing rights in connection with personal data.  However, we do provide notice and transparency about our collection and use of personal data as described in this privacy policy. 

We do not sell personal data, as defined by Nevada SB-220.  However, you may contact us at hello@trobolo.us with questions. 

You have the right: 

  • to request information about your personal data that has been processed by us. In particular, you can request information with regards to our processing purposes, the categories of personal data, the categories of recipients to whom your data has been disclosed by us, our planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of the right to complain, the source of the data (if it was not collected by us), and the existence of automated decision-making, including profiling by us; 
  • to demand the correction of incorrect or incomplete personal data stored by us; 
  • to demand the deletion of your personal data stored by us, unless we need to retain it for legal, audit, or dispute resolution purposes, such as processing for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims.  Please be aware that if you request us to delete your personal data, you may not be able to continue to use certain aspects of the website; 
  • to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, or if the processing is unlawful, in the event you do not want us to delete this data; we will comply with such a request to restrict our processing if we no longer need the data for legal reasons or legitimate business purposes; 
  • to receive your personal data in a structured, standard and machine-readable format or to request transmission to another entity; 
  • to revoke your previously given consent to us at any time. As a result, we are not allowed to continue the data processing based on this consent for the future, though we may need to retain and process your personal information for legal reasons or to provide services or information requested by you, and we may continue to process your personal data on other bases; and 
  • to complain to a supervisory authority.  

Please note that we (and you) are not able to control information that you have already shared with other users or made available to third parties through the website.   

To exercise any of these rights, please email us at hello@trobolo.us.  We ask individual users to identify themselves and the information to which your request relates before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical (for instance, requests concerning information residing on backups), or relate to information that is not associated with your personal data.  In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.   We may also require you to verify your identity to our satisfaction before providing you with access to personal information. 

We may use third-party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your likely interests, based on categories in which you have shown an interest).  To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices page or the Digital Advertising Alliance’s choices page.  If you are reading this Privacy Policy from a mobile device, you can learn more about the DAA's mobile choices program here. 

We support the development and implementation of a standard "do not track" browser feature that provides customers with control over the collection and use of information about their web-browsing activities. Once a standardized "do not track" feature is released, we intend to adhere to the browser settings accordingly. 

Children 

The website is not intended for users under 18 years of age.  We do not knowingly collect personal data from users under 18 years of age.  We do not authorize users under 18 years of age to use the website. 

Data security 

We use reasonably appropriate technical and organizational security measures that are designed to protect your personal data against accidental or unauthorized manipulation, partial or total loss, destruction or against unauthorized access by third parties.  However, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure.  Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its security. 

Third-party Websites 

Please note that the website may link to or integrate with third-party sites, services, or apps.   We are not responsible for the privacy or security policies or practices or the content of such third parties.  Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how they collect, use, share, and protect your information. 

Updating and changing the privacy policy 

 We may modify or update this privacy policy periodically with or without prior notice by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when this privacy policy was last changed.  If we make any material changes to this privacy policy, we will notify you by reasonable means, which may be by e-mail or posting a notice of the changes on our website prior to the changes becoming effective.  We encourage you to check this privacy policy from time to time.  IF YOU DO NOT AGREE TO CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE WEBSITE AFTER THE EFFECTIVE DATE OF SUCH CHANGES (WHICH IS THE “LAST UPDATED” DATE OF THIS PRIVACY POLICY).